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# Frequently Asked Questions

### Fax numbers

[<< Go back to FAQs](/content/online-fax-faq/index.html)

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| I already have a fax number, can I bring it to FaxSalad?<br> <br>Yes. Moving to an online fax solution does not mean you have to get a new fax number. You can keep your existing number by porting it to your new FaxSalad service.<br>Get started by following the steps in our [number porting guide](/content/number-porting/index.html). |
| If I buy a number from FaxSalad, how long does it take to set up an inbound number?<br> <br>Numbers are instantly set up and ready to use upon purchase. |
| Can I get a number in another city/country?<br> <br>Yes. You can purchase a fax number in any country we provide fax numbers. |
| How much does it cost?<br> <br>Fax numbers are billed monthly, and you can cancel at any time. We do not charge any setup fees for provisioning a new number.<br>View pricing for each country [here](/content/pricing/index.html). |
| Is there a setup fee?<br> <br>No, there are no setup fees involved with purchasing a number. The only charge you pay is the monthly number fee.<br>View the full pricing [here](/content/pricing/index.html). |
| What happens after I cancel my number?<br> <br>Canceled numbers are immediately removed from your account but held for ten days before being released. During these ten days, you can reclaim the number by contacting the [FaxSalad support team](/content/contact/index.html). A small fee may apply. The fax number will no longer be available after the ten days have passed.<br>We cannot offer partial refunds on the current month, for fax numbers that are canceled partway through a billing cycle. |

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