# Frequently Asked Questions

## Number porting

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| How do I port a fax number?<br> <br>Get started by following the steps in our [number porting guide](/content/number-porting/index.html). |
| How long does it take to port a fax number?<br> <br>The entire process generally takes between 1-6 weeks. More complex ports can take upwards of 120 days in some instances.<br>Before submitting your port request, please ensure all details are accurate, and there are no complex services or circumstances with the existing carrier that could delay the port. |
| How much does it cost?<br> <br>We currently do not charge any fees for number ports that involve 4 or fewer fax numbers. Once the port has completed, you will be charged on a month-to-month basis or as part of a plan as per FaxSalad's [pricing](/content/pricing/index.html).<br>If you intend to port a large number of fax numbers please [reach out to our porting team](/content/contact/index.html) for a quote. |
| Can I start using FaxSalad right away?<br> <br>You can begin using FaxSalad right after you sign up for an account. An active fax number is not required to send a fax.<br>If you want to begin receiving faxes before the number ports completion, you can purchase a temporary fax number from FaxSalad and divert your faxes with your existing carrier. |
| Can I port my number away from FaxSalad if I want to change providers?<br> <br>Yes. You can port your number away to another provider at any time. There are no exit fees or charges.
